Refund policy

At Jovory, customer satisfaction is our top priority. Here’s what you need to know about returns and refunds:

Returns

• Eligible items can be returned within 30 days of purchase in original, unused condition.
• Email us at shopjovory@gmail.com to start the return process.

Refunds

• Refunds will be processed within 10 business days after the returned item is received and inspected.

Exclusions

• Clearance items or products damaged by misuse may not qualify for returns.

Exchanges

• For defective or damaged products, email us for a replacement.