FAQs

  1. What is the delivery timeframe for orders?
    • We deliver within 5-8 business days across the United States.
  2. Do you offer international shipping?
    • No, we currently ship only within the United States.
  3. What payment methods are supported?
    • We accept Visa, MasterCard, American Express, and PayPal.
  4. How can I track my order?
    • A tracking number will be sent via email once your order is shipped.
  5. What is your return policy?
    • We accept returns within 30 days of purchase for unused items in original packaging. See our Returns Policy for more details.
  6. How do I handle damaged products?
    • If your product arrives damaged, email us at shopjovory@gmail.com to request a replacement or return.